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Learn why your hotspot may not be in the best place to get a signal There are a few reasons why you may be having trouble with your HotSpot connection: Device or Electronics near your HotSpot Walls & Building design The number of people surfing or streaming How far away you
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Other Phones & Devices
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I notice that the messaging phones currently available (Dec 2012) on AT&T dont support wi-fi ? Or am I missing something?
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Phone & Device Upgrades
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Hello, I have just gotten a bill for my monthly wireless data use for a device that is used for work. It is nearly always in a place where there is already a stable wifi connection (business). My phone says I've used apps which I do not even have a subscription for! Itunes, Netflix, and others, the
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Wireless Billing
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What are the Wi-Fi range on the sparks?
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Network Coverage
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My house has an existing NID box attached to an exterior wall, near the electric meter. If I am to sign up for ATT Internet with Self-Installation promo, does that mean I will also be responsible to connect the NID to the ONT box? Or is the self-installation only pertains to connecting from ONT onwa
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AT&T Fiber Installation
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ATT you cut the waterline to my parent’s house since last week. We have waited for the 48 hour call back and it has been over 48 hours. My dad is sick and guess what no water to take care of him. WHAT IS 48 HOURS TO YOU SINCE IT HAS BEEN OVER 72. FOUR DAYS WITHOUT WATER CAUSE YOUR PEOPLE DUG A HOLE.
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AT&T Fiber Installation
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I use little data -20 GB per month. What would be the speed of the iPhone 6s Plus as compared to cable internet (WAVE-Astound)? Thank you in advance for any suggestions or clarifications. SA
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Account & Usage
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I want to add a mesh wi-fi system which includes a router to my ATT Gateway. What adjustments do I have to make to my Gateway?
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AT&T Internet Equipment
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I have an ATT prepaid account. Is it free to send and receive calls using WiFi while in Germany? Can I send and receive text for free using WiFi in Germany?
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Account & Usage
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I have the at&t unlimited starter plan, so if I text a canadian number from the united states, will it have an extra charge?
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Wireless Billing
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I have watched videos that show the ability to provide high speed internet through the use of a 5G Cellular Router. when there is no other option for home internet. They don't provide the 300mb to 1000mb service I am used to, but I could get by with 40mb down/15mb up speeds. I currently have
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Other Phones & Devices
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I just purchased a Pixel 7 Pro, unlocked, where I live I am in a dead zone and reception is almost nil. I rely on wi-fi calling to make any calls in my apartment that doesn't drop out every minute. How long will it take for these new devices to be approved?
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Device Features
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We just remodeled and mounted our Samsung smart tv on the wall. Is there a wireless transmitter box so that I don't have cords hanging down below my tv?
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U-verse TV Equipment
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We have an eero Pro wifi system at home and just upgraded to ATT fiber and have a BGW320-500. Was wanting the eero sytem to handle all wifi. I went into our ATT device settings and turned off/disabled wifi and Packet Filter Firewall. What about IP Passthrough settings under the Firewall
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AT&T Fiber Equipment
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Hi there! I'm planning on traveling to Australia/Oceania soon, and intending on getting an e-sim from a local cell provider. I'm new to this e-sims and Wi-fi calling, so have a few questions Would I need to remove my physical sim card from my phone while using the local e-sim? If not,
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Network Coverage
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I tried requesting a new gateway last year, but they said I was unable to get a BGW320. Has that changed yet? We’re now in 2022, and our household could really use Wi-Fi 6 for all of our devices. Please let me know if there’s a specific team at AT&T that I can contact.
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AT&T Fiber Equipment
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Does the 4971 support wired, Ethernet backhaul? I understand Ethernet can be used to pair the device to the router. That's a different use case from wired backhaul, which reduces WiFi traffic and latency. Also, is the 4971 the only current WiFi extender available on the AT&T store? It's not c
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AT&T Fiber Equipment
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I tried to sign up for AT&T internet and TV but they said they don’t have my address in there system. I have cable from AT&T right to my house and the provide service to the rest of the development. The only answer I got from AT&T was “sorry not available “. I would think th
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AT&T Internet Installation
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Hi - Just moved my AT&T service from my old home to my new home. Lucky we had fiber available here since we had it at the old house. Anyway, I had the old black router at the old house, where I used IP Passthrough to a Synology RT2600AC. For many years, this was a great configuratio
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AT&T Fiber Equipment
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Does the $300/yr plan allow for WIFI calls and text? It appears that ATT shut it off after I signed up and paid.
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Plans & Features